Landline caller always gets busy signal when calling me.
My friend calls our T-Mobil Apple Cell phones and always gets a busy signal. (She can call me from her cell phone successfully.) She is calling from an ATT landline. She can call other Apple Cell phones (who are not on T-Mobile) from her landline, just not ours. I have checked my phone for call blocking, call forwarding, airplane mode, do not disturb, etc. And it isn't my phone's settings. Any advice?
iphone 16 pro esim
Hello everyone My mother's brother bought me an iPhone 16 Pro phone and sent it to Israel, here in Israel it doesn't work and I need your company to unlock it for me so that I can use it, its serial number is 3811 that's what I can do with it so that it works for me in Israel Thanks to the helpers
Text messages not sending and being received
Samsung Galaxy s24 Ultra here. Yesterday I started to have a problem sending and receiving text messages. I would send messages and they would go through hours later, same for receiving. This is happening with a known iPhone user and a known Android user. Any idea what the issue is?
pihone 13 missed calls - callers report no ringing just silence, then VM - I don't see anything in call log either
This is on my iPhone 13Pro. I have had reports from multiple folks that they have tried to call and yet my line does not ring. They state that when they call it just hangs in silence for a while (again to ringing to them or me) and then it goes to voicemail. On these occasions it does not show up in my call log either - so I have no visibility to calls I am missing. My only insight comes when I text saying that they have tried to call multiple time but the phone won’t even ring. This has happened from multiple callers over an extended period. I have done the call center trouble shooting without success including them saying they would evaluate the local tower (even though I am not 100% convinced it is just while at home). Cell signal typically toggles between 2-3 bars 5G and 2 bars 5G UC. I have tried wi-fi both on and off and can’t specifically pin point that as the issue or fix either. VERY FRUSTRATED
PlayStation Remote Play ios app
Sony just updated their Remote play app which enables a user the ability to log into your console over a mobile network. When I try to connect via LTE on my XS Max, I get an error. When I check my NAT type through the app on the mobile network, it returns an error failed. I think this is the problem and would really like to get this resolved. The error code is 8801e209.I only get 2 or one bar of service
I only get 2 bars of service, and 2 bars is the highest it’ll go. I paid for another month not too long ago, and it still doesn’t go past 2. I’ve tried everything from restarting to re-inserting the sim card again. I really don’t want to think I paid $50 just for 1-2 bars. Is there anything else I can do to get my data to reach 4 bars again? My phone model is the iPhone XS Max.
when I try to do urgent delivery, it says service temporarily unavailable can you please help
I was calling one of my friends who hasn’t responded in a while. I called them. They sent a voicemail because they hadn’t responded for a few days. I decided OK you know what I’ll just do urgent delivery when I clicked The number two on the dial pad it said message sent then said service temporarily unavailable. Has anyone had the same issue because I’m trying to find out what has happened so if anyone has the same problem, please post about it tooIMEI blocked
Good afternoon! I'm from BRAZIL, and my device is blocked for its use here. I was robbed and recovered the device. However, the device is Brazilian, never left the country and it says that my IMEI was blocked by your company. I would like some feedback as soon as possible! My contacts are: Deiaamaro699@gmail.com/ Phone: 21993421905 / The IMEI is 357143267842646
iPhone was blacklisted by Verizon and got it removed from the blacklist
hello all. So my vexing fiasco occurred on june 20th, 2023. I went to work by subway. when I got to my stop, I noticed my phone network status bar had said SOS. I tried restarting the phone. After restarting the phone, the status bar still displayed SOS. I then just thought T-Mobile was having an outage. it was a headache because I had plans that day to meet up with friends later in the afternoon. later on I checked my other line and called other family and friends who are T-Mobile customers, and confirmed that it wasn’t T-Mobile’s Network. it was indeed the device having an issue. I did call T-mobile customer care to troubleshoot the issue. this involved network resets, e-sim reinstalls, physical sim installs, going in and out of airplane mode, turning off and on cellular data, and ultimately a factory reset. T-Mobile escalated the issue with management, but never heard back. I was with 1 week without my main line not connected due to the device not connecting to the network. On this battle to get my phone working again, I called apple to troubleshoot the issue. explained all the procedures to get the phone out of SOS mode. they originally said it was the network. with them saying this, I had ended up going in circles between t-mobile and apple trying to fix this phone. the last of it was that T-Mobile said that it was the device and not them because it was showing as connected to the network. I then finally got in contact with an Apple customer service rep that scheduled me a Genius Bar appointment. At the Genius Bar appointment, diagnostics were run and later on found out that the device was reported lost/stolen and is the reason for the device going into SOS mode. I was perplexed; how could a phone I bought brand new in April 2022 from the Apple store be reported lost stolen and it is in my hand? as per the Apple rep, only the carriers can do it. the circle started again. I called T-Mobile and they have no record of my device being reported lost stolen and is not on any list of their’s deeming such. then it was back to apple customer cars since that particular Apple Store wasn’t disclosing any information or willing to help after the discovering the device was lost stolen. After a second runaround between Apple and T-Mobile, an Apple Customer service Rep, referred me to a site that showed that my phone was reported lost/stolen after entering the device’s IMEI number. after doing so and confirming that the device was indeed reported lost/stolen, I then sent an email to the database company to find out how to get my iPhone off this blacklist since it was wrongfully done. They have replied that it was the doing of Verizon. so now a new fight was starting. I then contacted Verizon about the matter and explained to them that I am not or never was a Verizon customer and have been a T-Mobile customer for 21 years and I am looking to fix this blacklist issue with my device. I was sent to the Verizon store to see if they can removed the blacklist. the store was perplexed by my situation and told me that they cannot do anything. I decided to call Verizon customer service back and was put through to their fraud department. their Fraud department was insisting that my iPhone 13 Pro Max belonged to a verizon customer who has an outstanding balance with them and the only way to remove the phone from a blacklist is to pay the outstanding balance. I argued with them telling them that it is my device, I bought it from apple brand new a year ago and have the proof of such, and that it isn’t associated with one of their customer accounts. They said they couldn’t remove it until it was paid. Left angry with a brick that I am still paying off, and now 2 weeks with my main phone number not connecting, I kept researching ways of trying to resolve this before spending $1,000+ on another device, I realized that I can file a complaint with the FCC with my issue. I then filed a complaint on the FCC website against Verizon Wireless for holding my phone capabilities ransom. 2 days later I received correspondence from the FCC and right after, a call from Verizon’s Executive Relations department. Verizon finally accepted my proof that it my device and was activated on T-Mobile. The rep sends it to their fraud department. 2 days later my device removed from the blacklist. It was explained as a clerical error and they apologized to me for their massive inconvenience. I feel though that I should’ve been compensated for their vexing mishap causing me to miss important phone calls and texts. after this, my iPhone has been reconnected back to T-Mobile and working as designed. Away from that, I am still vexed that some big conglomerate were so arrogant and dismissive of their wrongdoing and that it took a federal government agency to rectify what I have been telling them all along. Now that my device is back up and running, I would like to inform and warn anybody who owns an Android or iPhone. These carriers can blacklist your device at any moment. In order to prove it is your device, it is imperative to keep the receipt as proof as it has the device model, serial number, and imei number on it. just be mindful that some carriers will not be willing to fix this wrong and it may take getting the FCC involved. I personally believe that there must be measures in place to stop these harrowing mistakes from occurring; possibly a new regulation that could have these carriers double check their info before proceeding with blacklisting a persons device instead of doing so to innocent owners.
