grandfathered_plan
5 TopicsSimple Choice North America and Europe Vacation
I have a grandfathered plan, Simple Choice North America, which is perfect for my needs at home. We have an upcoming cruise acation, taking us to the UK, Belgium, Netherlands, Norway and Iceland. My initial plan had been to buy the $50 International Data Pass for 30 days, so I can use my phone there and not need to swap out a European Sim. (My phone is an S10 and doesn’t support eSim.) Then, I saw the news story about the Florida man charged $146,000 after a T-Mobile rep told him he was covered and I wanted to double check here. If I buy this $50 International Data and text pass and block voice calling, I should not incur any expenses while on my travels? (The phone will be in airplane mode while on the cruise ship itself. I mainly need it while in ports of call.) I just need this clarified and to avoid what happened with the Florida man.1.2KViews0likes1CommentCostco Problems Activating New Line Grandfathered Plan
Just spent 5 hours at Costco Wireless Advocates kiosk trying to purchase 2 iPhone 14 under the BOGO promo and activate 2 new lines to my Familytime Basic plan (yes it’s almost 20 years old). First I purchased an SIM card and added 1 new line (with my old device) to satisfy a Bring Your Own Device promo. Next I wanted to add a second new line and get the BOGO iPhone 14 promo. I took my first new iPhone and upgraded an existing line on my account. The problem came when I tried to add the second new line and activate the second new iPhone 14. At first I thought I had maxed out the new voice lines that I could add to my old plan. So I asked T Mo to cancel my first line activation under the BYOD promo, so I could still qualify for the BOGO promo instead. They did that and assured me that they could cancel it in a way that wouldn’t prevent me from re-adding the line and getting another promo. But when they tried to add the line again and activate the phone, the Wireless Advocate system said the device wasn’t compatible with my service. At first this didn’t make sense since I had already activated the first new iphone as an upgrade to an existing line. But after I left the store, it occurred to me that when I add any new line to my old plan, that line does not come with data. It needs to be added as a separate service to each line. When I upgraded an existing line with my first new iphone, that line already had data service attached. Then when I added the first new line via SIM card, since the card isn’t in the phone I’m guessing it wasn’t an issue. But because the iphone 14 has a built in SIM and needs service with data attached, I’m wondering if that is what caused the problem. Does this make sense? If it does, is there a work around? The Wireless Advocate people are saying that they can’t override their system. They weren’t going to even try to call the T Mo customer service phone number that was part of the error message, but since they felt sorry for me they did try. The call wouldn’t go through tho, so they gave up. Any help would be appreciated!507Views0likes10CommentsInternational Data Pass for Grandfather plan
who’s here still has their grandfather plan and would like to have Tmobile back the easy option to purchase Intl Data Pass online rather than calling the customer service when traveling abroad? my grandfather plan is not even qualified now. I really hope that they take it back that option for all grandfather plan.415Views0likes1CommentWhat is required when adding a line
Hello all, Is it possible to add someone to a simple choice plan if they don’t have a US ID/Social security number? He recently immigrated here and his spouse has a Tmobile plan but they were wondering what ID if any they would need. They’re going to be waiting 2+ years for his resident card so he only has his foreign passport until then.Solved4.6KViews0likes2Comments