home internet device protection ? is it a thing??
Does anyone know if the protection 360 also applies to home internet devices? All I can find is telling me to take it to an in person store to be inspected... I'm trying to find details if it is possible. Nothing has happened to mine but I may want it just in case. Thank you for your time
T-Mobile and Asurion are Pathetic, Cheap and Disgraceful
I have been waiting for over 3 weeks...and counting, for a replacement phone. Both T-Mobile & Asurion claim it's the other’s responsibility to ship the phone. Asurion took the deductible, promised to ship a phone & a week later said T-Mobile should ship me the phone. So the two companies are currently at an impasse; neither agreeing to give me a replacement. How much does a phone cost? It’s disgraceful and pathetic after being a customer for 16 years, T-Mobile can’t even honor a promise to cover a device. Lost for words. Consider class action to end this scam. BTW I don’t expect Assurant to be any better than Asurion.
cancelling 360 Protection
Hi, I am going to cancel the 360 protection on a device thats super old. When I go to cancel it states once I cancel I cannot add back on. Does this mean that I cant add it back for that device or that I cannot add it back to any new devices on that line ever again? I may get a new phone at some point. Anyone had any experience?