Adding additional line to grandfathered Simple Choice Plan
I have been a tmobile customer for over 8+ years. Beware all customers trying to add a current promotional line to their grandfathered Simple Choice Plan! Tmobile said my line qualified and it would be $10/month to add the line and includes a new phone with some promotional discounts off the phone price itself which comes back as monthly credits for 2 years (a pretty typical tmobile promo). They said over and over there is no additional cost and do not worry my data plan will match the base Simple Choice account, which is data unlimited for all lines. After activation, I found that there was no data plan with the new line. After many days/weeks of complaining to Tmobile and talking to many of their “expert help” and as well as visiting a physical store, they just said the line is working perfectly and exactly as expected, so the best they can do because im on a discontinued Simple Choice Plan, they can only add free 3G data to the 1 line… Or I can add an upgrade data plan to just this 1 line for an additional $15 or $30 per month depending on the amount of 5G data I want. So bottom line is BUYER BEWARE when adding another line to your Simple Choice Plan, Tmobile will trick and lie to you so they can actually charge you more $$ for your additional line! I tried to return everything but since Tmobile took so long in figuring all this BS out, it was beyond the 14 day buyers remorse return period…
Adding multiple new lines
I recently switched to T-Mobile now that I’ve managed to test it out. I am trying t bring my family over however, when I try adding multiple lines online it won’t let me. I can only seem to add one line. When I first making my T-Mobile account and looking at plans it would let me add multiple lines for a new user but now It doesn't even give me the option to add more than one. Is there a bug or can I not add multiple lines online?
