T Life App

2 Topics

New Router not connecting to T-Mobile App
We had to get a new router, but we set everything up to have the same WiFi name and password. Now the app won’t recognize the new device and can’t connect to the old device (as it stopped turning on). I can’t see any of the devices connected to the router or control anything because it’s like the app just doesn’t recognize this new router. I deleted the old router in the app (or at least what I hope was the old one) to see if that would help, but nothing changed. When it does “connect” it says no devices are connected, even though we have numerous connected. I just don’t know how to get the app and the router to connect. The router still says to download the app to set up the network, even though everything is already connected. Should I just factory reset the new router? I’d rather not if I don’t have to.
Solved
SkylarWolf
7 months ago Place Gateways & Devices
535Views
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3Comments
Sep 10, 2024 - First Experiences with New G4AR v1.00.12 Firmware Update Compared to v1.00.09 Firmware Problems
Yesterday my G4AR Gateway firmware was newly updated to v1.00.12 from v1.00.09 which presented problems with my external antenna and random internet disconnects. V1.00.12 fixed the major problems resulting from v1.00.09. I previously posted the experiences under the topic “WARNING!!! Aug 8, 2024 - Potential Flaws in G4AR 5G Gateway Firmware Update v1.00.09 Related to External Antenna Use”. I am reposting the contents under that topic heading under this new topic heading focusing on the newly released G4AR v1.00.12 Firmware Update. That discussion is found by clicking here: First Experiences with New G4AR v1.00.12 Firmware Update
tell-me-y
8 months ago Place Gateways & Devices
333Views
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0Comments