Forum Discussion
T mobile app fingerprint login trouble
The phone is a moto 5 g5 2022. For the last 13 months, since new, the app has let me login with my fingerprint, but last week it wouldn't give me the option. I logged in with a password and found t...
Same problem with the Samsung s23+.
I've been trying to pay my bill and this stupid phone doesn't recognize my fingerprint. It wants me to change password and once I do it still doesn't recognize. I also tried to delete the app but it doesn't offer. 6 months of the same thing over and over. It's agitating. Maybe it's because the fingerprint sensor is on the screen. My Motorola has the fingerprint on the back and I never had a problem. This smart phone is too expensive to be having dummy issues. Not happy at all.
