Forum Discussion

Armywife78's avatar
Armywife78
Newbie Caller
4 months ago

This internet..

.it's connected, then suddenly its connected with no internet. I reset everything only to fo it ALL over again... WHAT sort-of SCAM are you shiesters running anyhow?

It worked great for the first month and then went to 💩.

 

  • HollyMP's avatar
    HollyMP
    Newbie Caller

    The team member who addressed my call was fine. In fact, she was the first in a series of many (MANY!!!) calls who told me the TRUTH about our very poor service. She informed me that our area is now shown to have no internet coverage. When we first switched to T-Mobile for home internet, we were shown to be in a covered area. Our service was fantastic for about 11 months. Since then, our service has gotten progressively worse. And now I learn that our area is no longer a "coverage area." Yet T-Mobile continues to take our money every month for service that is generally less than 10 Mbps and was 2.5 Mbps this morning (!!!). Bait and switch? This should be a crime!