T-Mobile home internet is down for more than 12 hours in Sammamish

through calling or through one of their social media platforms like mentioned above?

I contacted many times the t-mobile support. They do not know what to do for 2 days.

This is basically a user to user forum with some tmobile moderation that don't have account access so you need to contact Tmobile support using messenger on one of tmobile's social media platforms to see if they can help.

Can anyone look into it?