Forum Discussion
Home Internet slow same time of day, every day!
I have had Home Internet for over a year with fairly good result until 2 weeks ago. Internet signal power seems to drop to nothing from 3:00AM to 6:00AM daily. T-Mobile tech line has no clue how to e...
Experiencing internet drops at the same time every day can be quite frustrating. Here's a breakdown of potential causes and what you can do and here's some causes I've came up with and did some research and listed it here
Your ISP could be doing Maintenance or Updates during this time?
* Internet service providers (ISPs) often perform maintenance or updates during off-peak hours, which could be in the early morning.
* This could involve network optimizations, software updates, or hardware maintenance.
* DHCP Lease Renewal:
* Your router receives an IP address from your ISP through DHCP (Dynamic Host Configuration Protocol). This lease has an expiration time.
* If the lease renewal occurs during those hours, it could cause a brief interruption.
* Scheduled Router/Modem Actions:
* Some routers or modems have scheduled tasks, such as firmware updates or diagnostic checks, that could be set to run during those hours.
* Network Congestion:
* Although less likely at those hours, there could be specific network congestion occurring on your ISP's network.
* Equipment Issues:
* Faulty modem, router, or cabling can cause intermittent connection problems.
* External interference:
* Although less common, some kinds of external electronic interference could be happening at that time.
Troubleshooting Steps:
* Check with Your ISP:
* Contact your ISP to inquire about any scheduled maintenance or known outages in your area.
* Ask them to check your line for any issues.
* Restart Your Modem and Router:
* A simple restart can often resolve temporary glitches. Power cycle your modem and router by unplugging them for about 30 seconds, then plugging them back in.
* Check Router Settings:
* Access your router's settings to check for any scheduled tasks or firmware updates.
* Ensure your router's firmware is up to date.
* Check Cabling:
* Ensure all cables connecting your modem, router, and wall outlet are securely plugged in.
* Monitor Modem Lights:
* Pay attention to the lights on your modem during the dropouts. This can provide clues about the nature of the problem.
* Direct Modem Connection:
* If possible, connect a computer directly to the modem with an ethernet cable. If the drops stop, the problem is with your router. If the drops continue, the problem is with the modem or the ISP's lines
Hope this helps somewhat !
Bunch of excuses for the most part but need to eliminate possible issues.
