Forum Discussion

jtheiss's avatar
jtheiss
Transmission Trainee
4 years ago

5G home internet keeps dropping

I’m having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line.  I’ve had T-Mobile 5g home internet for almost a month now, and the short versio...
5g
home internet
unreliable
jtheiss's avatar
jtheiss
Transmission Trainee
4 years ago

@Fredreed they have run tower tests a number of times, and have stated all is well with that, and the device consistently shows 2-3 bars of signal. Would a tower signal blockage kick devices off the wifi/Ethernet network?