Forum Discussion

Dan_Marquez's avatar
Dan_Marquez
Network Novice
3 years ago

Mi Mifi Login

The links http://my.mifi (found on my M2000 hotspot) and http://my.mifi.com (found in a T-Mobile help response) don’t work at all.  How do I see the ACTUAL usage on my hotspot? What is the correct link?

Thanks,

Dan

  • HeavenM's avatar
    HeavenM
    Community Manager

    Hey Dan! http://my.mifi should work if you go to it from a device connected to the hotspot’s wifi. For example, turn on the hotspot and connect your phone to the network. Then on the phone’s browser you should be able to use that website to access the admin page. I am not sure if the admin page shows you device usage. You can check the usage for your Mifi device by logging into my.T-Mobile.com. 

    Hope this helps :D 

  • Babbitt's avatar
    Babbitt
    Network Novice

    Doesn't work for me either. Not able to resolve name to an address:

     

  • HeavenM's avatar
    HeavenM
    Community Manager

    Hi @Babbitt Thank you for providing the screenshot of the error. One thing I notice is that your phone is still showing LTE at the top. In order to access the admin page for the hotspot, you have to connect your phone to the hotspots wifi first. The first time you do this, you will use the default network name and password that is listed on the back of the hotspot. Once connected, you can go to http://my.mifi to get into the admin page and update the network name, password, and other settings. 

  • mangles's avatar
    mangles
    Network Novice

    I am posting for those new to this hotspot device as I am. 

    In order to connect to the Admin web UI:

    The hotspot is a standalone access point providing its own network and server services. 

    To access the admin functions via my.mifi or its IP 192.168.1.1 IP, your PC or phone must be connected to the hotspot network.

    I, and I am sure many others read the URL to connect to the Admin web UI and thought they were connecting to a server on the cloud. When in fact they are connecting to the hotspot’s UI.  

     

     

  • Think of it like managing any modem or hotspot. Seldom if ever have I seen one that would allow management access from the public internet facing interface. The objective is to have management from the local network for security. If you are not on the local network of course it does not work. It is pretty much the standard local network management practice. 

    It is understandable to consider a possible cloud based management in this day and age but I would actually not want my local network having management access from the cloud. There might be a certain amount of convenience factor there but too much for my likes.

  • Okay here is the problem I have for the wifi Hotspot and the admin website!! PLEASE HELP