I got charged $50 for my "free" line

T-Mobile customers BEWARE!!!

T-Mobile recently announced they are raising their rates on their Price Lock Guaranteed lines by $5 per line.

Needless to say, customers are outraged.

So T-Mobile decided to smooth some feathers and they began offering a free line to any affected customers.

Well, that's what they said anyway.

So, since I'd love a free line, earlier this week I contacted them and signed up for a free line. Great deal!!!

Then today as I was looking at my T-Mobile account, I saw they added the "free" line for only $50 a month plus taxes and fees!!!

So I called and the rep said it was a mistake, I wasn't entitled to a free line, only select accounts qualified and even though I've been a customer for over 20 years, my account wasn't select enough, so they cancelled the "free" line and supposedly are crediting my account for the connection fee I paid for the "free" line.

I'm EXTREMELY disappointed in T-Mobile. Like I told the rep, they should honor the "free" line their other rep sold me. Seems to me we had a verbal contract.

So, beware of T-Mobile's "free" line offer. They just may trick you into buying a paid line "by mistake"!!!