Forum Discussion
Gateway Screen Does Not Respond
I have set up my 5G gateway (the black box). Connection to internet is fine. However, the screen on the gateway does not respond to touch. It says I have 3 messages, plus the option to change languag...
Kstarz wrote:When I press the on button the screen comes on and is blue with lines across it. No text shows up. It looks like a TV screen with no signal. Is this a defective device?
It should be showing connection strength bar info and stating what your connection is at the time. I always have three red bars and it states: “Your connection is good.” It also should show the time in the upper right corner and 5G in the upper left.
