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Gateway Losing Signal and Restarting
3 of the 4 last weekends, my Gateway has been randomly loosing signal and restarting. On Fridays or Saturdays, it's minimal, once or twice a day, a few hours apart - if at all. But three of the last ...
Tech Support said there was a known issue with my specific model of gateway after a firmware update and I got it replaced at a local T-Mobile store. So that's it. No more need for this post that nobody read but me. Bye.
Updated information: After several more restarts, I switched video chat on another platform and didn't have any issues. Is it Discord? I also, very quickly, caught an error message for the first time about "SIM Error" which I am going to be calling support about.
So did you get your gateway to work properly or is it still giving you errors and restarting?
I got it replaced, as I said in the post I marked as the solution. The problem was the gateway itself and tech support advised me to go to the nearest T-Mobile store and have it exchanged.
