Forum Discussion

pigeonnumber3's avatar
pigeonnumber3
Newbie Caller
10 months ago

Change voicemail pin message

Got this text - on hold at T Mobile now. I made no such request.

Your new Voice Mailbox PIN has been set to XXXX. For new users, access your voicemail with a long-press "1" on your keypad. If you did not request this change, please contact Customer Care immediately by dialing 611

  • Per tech support ( I had a long conversation), it is wise to change your voicemail pin using your phone. Online help also advises turning on your pin. Normally it isn’t required when you check voicemail using your own phone. Long press 1 on your phone keypad. Listen to the prompts.