Forum Discussion

joetherob's avatar
joetherob
Network Novice
2 years ago

Can't see New 5G Gateway name in my list of available wifi networks

I have two Dell laptops, one is on Windows 11 and the other is a bit older and can only go to Windows 10. I bought a new Tmobile 5G gateway. The newer Dell sees both Wifi names (2.4GHaz and 5GHtz). N...
  • pphw's avatar
    2 years ago

    Maybe your old Dell doesn’t like the combined bands with 1 SSID.  There are reports of IOT devices having problems. Try creating a new 2.4ghz SSID and see if your Win10 Dell picks it up.

     

    One thing I noticed with my Arcyadia gateway is that it goes into DFS bands sometimes and my Roku would not see it.  I was scratching my head for the longest time until I used Wifi Scanner app (android) to find that out.  Then I forgot about it later and scratched my head again.  Only to rediscover the DFS channel issue. LOL