Forum Discussion

BreBro's avatar
BreBro
Roaming Rookie
4 years ago
Solved

Can't find Web UI login info

I just got the home internet gateway and have been using the app, but found there is also a much more versatile web interface at http://192.168.12.1/ in my browser. I found I have to log in to manage the 2.4 and 5GHz networks, but I didn’t know which credentials to use.

I tried the default admin/admin, but thought that may not work, as I was already made to change the default admin password in the app when I set up the device SSID. I did not, however know what it wanted for “username” and tried admin, but that didn’t work. Tried my email from my T-mobile ID, but that didn’t work. Tried the phone number assigned to my gateway device, but that was rejected. Now I get the message: “web ui locked” due to all the failed login attempts.

Can anyone tell me what it is looking for in terms of username/password, so I can finally log into it?

  • BreBro wrote:

    Can anyone tell me what it is looking for in terms of username/password, so I can finally log into it?

     

    On the bottom of the gateway, is a white label with a QR code, that has the username “admin” and the password needed to log in.

     

     

  • bobydkd's avatar
    bobydkd
    Roaming Rookie

    That worked, with one important note, if you have already changed the password, you’ll need to use your new password, because the one on the base will not work.

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    BreBro wrote:

    Can anyone tell me what it is looking for in terms of username/password, so I can finally log into it?

     

    On the bottom of the gateway, is a white label with a QR code, that has the username “admin” and the password needed to log in.