Forum Discussion

zplugger's avatar
zplugger
Network Novice
2 years ago
Solved

Band B12

My grey gateway stuck on B12 and slow speeds, used to get B71 and all was well. What should I do ?
home internet
  • henry51's avatar
    henry51
    2 years ago

    @zplugger, rebooting the gateway might get it connect to your preferred band. If that doesn't do it, you might try moving and/or rotating a bit the gateway and then rebooting it.

henry51's avatar
henry51
LTE Learner
2 years ago

@zplugger, I have the Arcadyan KVD21 gateway without an external antenna and my LTE connection will sometimes be band b66 and other times b2.  My 5G connection will sometime be band n41 and sometimes band n66. I usually have just 2 bars (weak), despite the 5G connection usually having an RSRP of -92.  That gives me plenty of download speed for my needs. I really don’t have any other suggestion except to try to orient your gateway (or antenna, if attached) towards a different tower.  And reboot, reboot, reboot…  ðŸ™‚