Forum Discussion

magenta8540086's avatar
magenta8540086
Newbie Caller
6 years ago
Solved

Error "Uh-oh, it looks like we have our wires crossed. Please try again later."

Hi, I used prepaid account about 7 months and switched to postpaid one week ago. I spoke with 5-7 different t-mobile representative/technicians (spend about 3 hours total) and no one can't hel...
  • tmo_mike_c's avatar
    tmo_mike_c
    5 years ago

    Here’s what we have for a workaround on this issue:

    • Make sure you’re not going to a like you bookmarked or saved.
    • Clear your cache/cookies in the browser you’re using.
    • Use the respective links for Prepaid or Postpaid and click the MyT-Mobile on the top right hand corner to log into your account

     

TestBot9000's avatar
TestBot9000
Network Novice
5 years ago

Yup. Not a very good service. Test.

 

Edit: you can sign into your acc by trying to comment on your mobile here. But you’ll get stuck at checkout Cart when trying to pay. :(