Forum Discussion
How do I access my T-Mobile account without my phone number or password...
Currently overseas in NEPAL and will be here for a few months longer. I lost my phone a few hours ago and I’m worried it’s gone for good. I’ve already set the iphone to lost mode, contacted the poli...
sentaphil wrote:
syaoran wrote:
How is T-Mobile supposed to look up an account if you don't even know your own phone number?
I do know my number but I don’t have access to it to reset my tmobile account
No one here has access to your account. You need to reach out to T-Mobile by calling Customer Care or by sending a DM to T-Mobile on Facebook or Twitter with some sort of information for them to find your account and verify it is you and that you are the account holder.
syaoran wrote:sentaphil wrote:
syaoran wrote:How is T-Mobile supposed to look up an account if you don't even know your own phone number?
I do know my number but I don’t have access to it to reset my tmobile account
No one here has access to your account. You need to reach out to T-Mobile by calling Customer Care or by sending a DM to T-Mobile on Facebook or Twitter with some sort of information for them to find your account and verify it is you and that you are the account holder.
I didn’t know you could contact via facebook. I’ll do that right now. Thanks!
