Forum Discussion

bearquarrels's avatar
bearquarrels
Network Novice
6 years ago
Solved

Testdrive

After T-Mobile saying order success and confirm email what do I do
  • tmo_ian's avatar
    tmo_ian
    6 years ago

    I checked out our Test Drive | T-MOBILE SUPPORT redemption process and it sounds like you're in the waiting game. You should have seen estimated shipping dates when you completed the form and we'll send you an email when they ship.

db002's avatar
db002
Network Novice
5 years ago

Sorry for writing on a very old thread. I signed up more than two weeks back. Never got an estimated shipping date. Called CS a week later. The CSR couldn't find my request so requested on my behalf and told me I should get it by 2/12. Didn't get any confirmation

 

I called again, this time I was told there's no way to track requests and devices are out of stock.

I'm at a loss. I don't think this is the best experience. Any advice?

 

Thanks and Regards,

DB