Forum Discussion
Why does T-Mobile discriminate against customers with prepaid tariffs?
More than a year ago I connected to T-Mobile. Since then I have faced discrimination in terms of support. The phone app for my tariff does not work. (I have the most expensive prepaid plan) The ap...
syaoran wrote:Prepaid is a value service. In order to provide those price points, certain features and services are not provided or provided in a different way. If isn't discrimination. You are paying and getting what you are paying for. If you want those extras as well as a higher quality of Customer care options. You can always switch to postpaid.
Support is a basic service! I don’t contact them to chat about life. They have obvious technical problems and I'm trying to solve them. What are you talking about?! Everything you wrote is discrimination. You wrote just to write. Do they give you some kind of reward for the number of letters? The question is rhetorical, you don’t have to answer.
