Forum Discussion

zoobarb's avatar
zoobarb
Newbie Caller
3 months ago

Punishing Veterans and First Responders

Take a look at the upgrade options.

Military, First Responders, and Veterans get a LOWER trade in value. On the Plus plan "Free every two years"... Not one rep has been able to explain it.

Beautiful lip service for veterans.

Visible, via Verizon, has horrible support...but you can't beat $25/line unlimited.

All the recent changes in their plans I went from $22/line to $40...as a veteran. I can pay for Netflix myself.

For the 50 plus crowd at 4 lines Consumer Cellular is sub $25/line if you're an AARP member...but they use ATT. 

 

    • zoobarb's avatar
      zoobarb
      Newbie Caller

      🤦Nothing says "I don't understand the problem" more than stating the obvious but ignoring the actual issue.

      Saying you support Military, Veterans, and First Responders by providing them a discount on their monthly service only to charge them more for everything else is hypocritical and virtue signaling.

      You see them advertising their support, but not the penalties associated with the discount.

      • gramps28's avatar
        gramps28
        Router Royalty

        Unfortunately T-Mobile made this change a few months back and you can't post links anymore but HeavenM  should be able to explain the new trade in value process to you.