Forum Discussion

cim1234's avatar
cim1234
Network Novice
3 years ago

Prepaid MasterCard

The promo status says “sent” but I haven’t received the prepaid MasterCard.  I check email daily.  Has anyone actually received and  used?

  • Cali_Cat's avatar
    Cali_Cat
    Bandwidth Buddy

    When I got the prepaid MasterCard, I did not get an email, but got a text on my TMO phone with a link to retrieve my card. If you don’t have TMO phone service I would contact TMO support to figure out how you are suppose to get the text.