Forum Discussion
One gripe about the 15 day test drive - you are charged for the 3-4 days it takes for the gateway to be delivered
Hello, I am a big fan of T-Mobile wireless and am now incurring my first month of charges for their Home Internet since the 15 day test drive ended two days ago. Because I installed the gateway a...
kbklarry wrote:Why should I or anyone be charged for the time it took for the order to be processed and for the gateway to arrive
I guess TMO figures it’s easier to track the date they ship the gateways than it is to track the date new subcribers activate their service. Some might activate the service the day they receive the gateway, other migh not do so for a while before activating their service (days, weeks, or months?). And, in the meantime, they are holding on to the gateway TMO sent them at no charge.
