Forum Discussion
Refurbished Gateway
I signed up to T-Mobile Home Internet plan and received a refurbished gateway. Why can a new customer receive a refurbished device ? Is it possible to request for a new one ?
Thanks latte50. The problem with my gateway is that although the battery is fully charged but when disconnecting from the outlet, the gateway lost the power and therefore, the internet connection is lost. I cannot walk around my house to find the best location.
