Forum Discussion
International Roaming - Not connecting
I can’t get international roaming to connect to the internet even though all my settings are correct. We have unlimited data and texting, internationally. I have a feeling T Mobile is blocking my number from roaming but they can’t figure it out. My wife on the same plan has working roaming - Any suggestions? T mobile cusomer care or technical could not resolve the issue - it’s as though they are not recognizing my number, associated with the plan…
Have you checked your devices settings to make sure you have roaming enabled on your device? Have you tried reaching out to Customer Care at 611 from your T-Mobile line to make sure roaming is enabled on your account? You can also send T-Mobile a DM on Facebook or Twitter to reach someone from the T-Force Team that could look into that for you as well. Sometimes the speeds of the network you are connecting to are slow enough that it might seem like your data is not working.
