Forum Discussion
Oculus Suddenly not Connecting
We’ve had T-Mobile home internet for lamps two years. We’ve had zero issues and it has worked wonderfully on everything we have - TVs, Ps5, Xbox, iPads, phones, all that stuff. We’ve also have two oc...
THIS, is exactly my story as well! I am beyond frustrated! I was so irritated that Metaquest 2 sent me a replacement refurbished oculus. Guess what? That too doesn't keep the connection to the internet. My daughter brought her quest2 while visiting and quess what? Yup, hers couldn't keep the connection to the internet! That convinced me it was not my Quest2 but rather my TMobile gateway. Then I began internet searches and clearly there is an issue with TMobile but NO SOLUTIONS. I love TMobile. I don't want to leave. I just want it to do how it was working for the past year...until 4 weeks ago when it decided to kick out my Quest2. All other items; tv, phone, alexa, tablets, all work and connect and REMAIN CONNECTED. How can this be fixed? My 5G Gateway is black. HELP!!!
HAS ANYONE FOUND A SOLUTION???
Hey guys…I had the same problem…there was an update with the firmware that caused this problem with certain devices. They sent me a new router the white 5G and now it connects just fine. What a headache, took me forever but now it works!
I had this exact issue and figured I was the only one! I called T Mobile and they asked me to factory reset my gateway. Now it works -- my Oculus stays connected (first time since January). This might be a good place to start before trying to get a new SIM card and/or new router.
