Forum Discussion

nyc_1's avatar
nyc_1
Transmission Trainee
2 years ago

This device is not in our system. Unable to unlock for other carriers sim.

hi, need to tap your collective wisdoms. I have 3 iphone 12 pro, all from t-mobile, one of them was replaced by apple store, under warranty.  Account in good standing, all 3 EIP finished on May 202...
sim
sim unlock
Maga's avatar
Maga
Newbie Caller
2 years ago

I’m having the same issue with T-Mobile. I’ve called 5 times to get my iPhone unlocked. @nyc_1 i am now following your advice by trying to communicate via messenger. Hopefully they can resolve this problem. I’m so ready to dump T-Mobile and go elsewhere.