Forum Discussion

sillyg's avatar
sillyg
Newbie Caller
18 days ago

Network

Bought a phone it says it's permanent network unlock when I try to put a different sim it doesn't ask me for anything and sim says it's disconnected I tried everything I paid even for a service how is it that phone is network unlock buy won't let me connect iy

  • syaoran's avatar
    syaoran
    Transmission Titan

    If that device does not support T-Mobile's VoLTE implementation or the bands deployed where you are trying to use it.  It will not connect to the T-Mobile network.  US networks no longer have legacy 3G networks for calling.