Forum Discussion
J57little
5 years agoNewbie Caller
VPN issues
All devices and home network are good. Signal strength is 2 bars (weak, but functional). Spouse needs to set up VPN to work from home, but even IT from the office could not get VPN to work via T-Mob...
FlyingDog
4 years agoRoaming Rookie
I installed the gray Nokia device yesterday. It worked fine until I tried connecting to work via VPN (Global Protect). I had to get work done so I switched back to Cox. Then I tried this afternoon...no luck. I tried calling support. They were fairly clueless and eventually told me I need to check with my company. I asserted that my VPN worked everywhere else, including from my phone hotspot.
They continued to assert it was my company’s problem. Then I found this thread and told the rep there are a whole bunch of people with the exact same problem that you refuse to acknowledge. Now I’m scheduled to go to a T-Mobile store tomorrow. I’m not sure what for. Maybe I can just return it then.
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