Forum Discussion

tsuckle's avatar
tsuckle
Newbie Caller
3 years ago

tmobile is hot garbage!!!

I don’t care what T-Mobile says they are so terrible the service sucks when I have 4 bars I’m still getting barely and data speeds and I’m dropping calls DO NOT SWITCH!!! I’m switching back to AT&T in 3 weeks anyways but get att or Verizon not t mobile it’s so bad everywhere they just suck overall

  • I have been with T-Mobile for  over a decade, I am please with their service, from Cellular to home wifi, I find it to be reliable. 

    I hope that’s the same for everyone!

  • The phone call quality is terrible! It wasn’t always this way but something changed.

  • Spe's avatar
    Spe
    Newbie Caller

    We have just canceled our Gateway Internet through T-Mobile. How a company could have sunk so low in support and service is beyond me. A couple of months have passed with inconsistent to no internet connection. The so-called support is out of the country and reading from a support manual. That’s if you are lucky enough to understand what they are saying. We gave T Mobile many chances to keep us as clients. But now, we have learned to steer clear of this embarrassing conglomerate. Anyone considering using T-Mobile internet, you’ve been warned. The company needs much more R&D on both its support service and its devices.

  • syaoran's avatar
    syaoran
    Transmission Titan

    There are a lot of factors that could be causing that, like your device for starters.  Did you purchase your device from T-Mobile?  What device are you using?  If you are in a big city, like Los Angelas, then network performance might be less than spectacular.