Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contact us so our tech care folks can get a ticket opened up for you.
Hi tmo_chris,
"cellular preferred" was at least as bad or worse - no texts were getting through while I was on a wifi network. Today I had wifi calling turned off, though, and texts are getting through promptly. So it's definitely a bad interaction between wifi calling and texting - any suggestions how to fix?
One of my work locations is in a building with solid wifi but poor cell service, so it's important for me to be able to enable wifi calling when I'm there - and still receive texts!
Thanks,
Brian
