Forum Discussion

yoojin1998's avatar
yoojin1998
Network Novice
4 years ago

T mobile bill

Terrible t mobile 

It started when I open T mobile account April , now  still continue  every month  still I visit T mobil store ,and still I call611, nobody fixed. Yesterday, I went store Colby Hutcherson  he called customer service he said fixed ,but it doesn’t . This morning , I call 611 a man said  something but I could not understand what he want to talk .anyway, T mobil service is not service ,business just business horrible just terrible business.it so stressful and regret myself to choose T mobil . I already paid remaining after trade price , but t mobile still charged phone cost. It is not trade ,just used trickery word and sell end over phone. 

  • yoojin1998's avatar
    yoojin1998
    Network Novice

    How many time called and visit store, when I open T mobile account, I trade phone and $350 .00 pay, but bill show phone price every month $6.75 .this is my subject. The store said supervisor approved ,04/11/2022,but it doesn’t remove .still show Nobody solve this problem. Where is my payment

  • Ric221's avatar
    Ric221
    Bandwidth Buddy

    a little help here what is the problem are you having with them? your comments are very confusing. please explain what issues you are having