Forum Discussion

cevadaroses's avatar
cevadaroses
Newbie Caller
6 years ago

slow internet

we recently switched to T-mobile and  we have T-Mobile plus service for all five lines all cellphones have extremely slow internet speed (less that 3mb even when we have  full bars)

  • jimmyweda's avatar
    jimmyweda
    Transmission Trainee

    You're lucky that you get 3/mbs. I have 4 bars on my 5G line and 4 bars on the 4G line and my speeds are (0.22 mbps down and 0.18 mbps up). The coverage map has me in solid 4G LTE and 5G Ultra Capacity. I have solid phone and text it's just my data that is horrible. They don't have any answers. 

  • johnkw's avatar
    johnkw
    Newbie Caller

    I have the same problem.  We have 5 lines.  On every line the voice service is good.  But the data speeds are awful at all hours of the day.  And at rush hour there is zero data bandwidth even when close to a tower.  Just as bad we travel to a lot of areas without Tmobile coverage and the Tmobile roaming data plan is garbage. 

     

  • Mariap96's avatar
    Mariap96
    Newbie Caller

    I’ve been having trouble with my signal drops from time to time can’t even make calls or do anything without WiFi 

  • Pecanpie's avatar
    Pecanpie
    Newbie Caller

    T-mobile internet is way too slow for me. I will be sticking with XFiniity unfortunately!