Forum Discussion
SRB
2 years agoNewbie Caller
Voice drops out a lot. Lots of bars; no LTE or 5G symbol.
Even though I have five-bars service and also use WiFi calling my voice connection is very erratic. Usually the other person cannot hear me; not infrequently I cannot hear them. Could it be a defe...
SRB
2 years agoNewbie Caller
I have a Samsung model S21 5G purchased from T-Mobile. When I was struggling with T-Mobile support they had me do numerous resets of various functions. All to no avail. It has been very frustrating.
Today I called Support. After numerous “Can you hear me” from both myself and the support tech., the tech finally ask me to let her know what the exact proble is that I am calling about. I’m afraid my response was not overly polite.
I’m kind of curious if the phone itself has a problem. WiFi works, Text work, everything but voice.
Thank you for responding. I hope the community can offer more help than Support has heretofore.
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