Forum Discussion
mvincent1102
7 years agoRoaming Rookie
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
- 7 years ago
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contact us so our tech care folks can get a ticket opened up for you.
ACL
3 years agoNetwork Novice
I’ve been having the same problem for about 3 weeks. (As well as poor call quality. My call quality has been good for years)
Tech support said it may be my old SIM card. They sent me a new one but texting on Wifi is still not working. My wife’s phone can text over wifi.
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