Forum Discussion
ewille
9 months agoRoaming Rookie
Cellspot - Register Address of Use - Can't Find?
I recently moved and took my Cellspot with me. I got text messages that I needed to provide my new address - or lose coverage. I called 3 times to report my new address, kept getting messages and n...
- 9 months ago
I used the twitter chat support. The issue was quickly and successfully resolved. I reported (to the twitter chat person) that 4 calls to customer support didn’t resolve the issue and also that the online instructions are incorrect. He mentioned that he would pass on the fact that the information needs to be update. Hopefully that happens.
ewille
9 months agoRoaming Rookie
Thanks for the suggestion. I have called 611 - in fact 4 times now, and the issue has not been resolved. Somehow they have not been able to change the address correctly.
That is why I am trying to do the change online myself.
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