Forum Discussion
Not sure how to proceed
I joined Tmobile 10 months ago. Service in my area is terrible. I’ve paid a LOT of money for terrible service, but kind of powered through. Today I talked to your tech support team to try and find a solution. They told me you have terrible coverage in my area, and literally told me TMobile may not be the provider for me. Please reimburse me for under performing. I was told I was paying for a quality 5G network. Today you admitted to me that you were not providing me with the level of service I have been paying for.
I want a credit for each month I’ve been with you please.
Thanks,
Kevin
you were not able to verify the service in your area wasnt up to par within the first month?
This is a peer help forum for T-Mobile customers with very ;ittle presence from T-Mobile outside of moderation. No one here has access to your account. You will need to contact Customer Care at 611 or reach out to T-Mobile through Facebook or Twitter by sending them a DM and verifying your account.
