Forum Discussion

Foodie's avatar
Foodie
Network Novice
2 years ago

no LTE coverage

I had an old phone for years ad recently I’m not getting LTE data service outside WiFi network. I just replaced my iphone to an iPhone SE 5G and I am still not getting data coverage when there is no WiFi. Anyone have similar problem?

  • Foodie's avatar
    Foodie
    Network Novice

    The previous one was an iPhone 5. The new se uses e-sim. I can’t even use google maps and other applications when there’s no WiFi 

  • was your previous phone also a 5G phone? if not is the sim card in the new phone the same one that was in the old phone? and do you regain signal once you leave that area by say 5+ miles or does your phone stay dead no matter where you go?