Forum Discussion
Solved
esim s21+
i’ve had issues with my physical sim card connecting to the tmobile network/ phone not recognizing the sim card. i usually tap air plane mode on, connect to wifi, and then turn airplane mode off, which fixes the problem. problem is when im on the road without wifi, this trick doesnt work. so i ordered a new sim card. before i install, i was curious,
is it just as easy to convert this current sim to esim? will i still have to contact tmoible for set up if i just convert.
oddly enough looking through the step by steps for the S21+ it only shows info for a physical sim and not an esim.
oddly enough looking through the step by steps for the S21+ it only shows info for a physical sim and not an esim.
There should be an option in the device settings to convert a physical SIM to a eSIM. Once it converts, you should be good to remove the original SIM, reboot, and it should work. If it doesn't, you might have to give Customer Care a call to swap the pSIM number to the eSIM number.
