Forum Discussion
Dissatisfied customer
I have been a T-Mobile customer for over 20yrs. I called to upgrade my plan from the grandfather plan to the Go5Gplus for 4lines and was told I have that plan which was changed Nov14. only to remem...
If T-Mobile was to change your plan immediately, you would have two months of service billed for the one month because T-Mobile does not prorate partial months of service. Try reaching out to T-Mobile via DM on Facebook or Twitter/X to see if there is anything they can do to resolve this for you.
