Forum Discussion
Dishonor
After 7 years I will do everything I can to find a new provider. Veterans do not deserve that type of price hike. A contract is a contract. But apparently a big corporation can break it, mold it and do as they please and get their employees to smile about it. Dishonor at it's fullest.
I spoke with customer support, no ability to help or even understanding of why I'm upset. Only a small increase. Trust broken.
Messaged with X TMobile support, no difference.
The only solution is to walk.
What's even more frustrating is Mint can provide a similar service, on their network for 15$ per line cheaper, no ad based Netflix, less hotspot, but a lot cheaper. It just highlights that this is profit-based not cost-based. The only way I stay is if my pricing doesn't change else I'm gone. At this point, I'm walking due to commitment and trust being broken.😡
agreed. i love how they can just change binding contracts then change rates for more dough. rough time to be a tmobile CSR.
Do you have a copy of your original terms and conditions? See if they promised a price lock.
Disgusting especially for those of us on fixed income.
They are HORRIBLE!
