Forum Discussion

tulakchoco's avatar
tulakchoco
Newbie Caller
6 years ago

Coverage sucks! 100%

My daughter when to Whitewater University Zip Code 53190.

Coverage sucks! we were unable to call from deferent locations!

How we are suppose to talk!

Rest providers do not have a problem as T-Mobile!

Before I will switch my family is T-Mobile able provide better service? 

  • I just took a look at that location and the coverage is pretty sparse 😥 I am also not seeing any immediate enhancements to the area. While we would love to have your business, we would not want you to have a poor experience. 

  • Here are phone specifications

    I phone 6

    Network

    Technology

    GSM / CDMA / HSPA / EVDO / LTE

    2G bands

    GSM 850 / 900 / 1800 / 1900 - A1549 (GSM), A1549 (CDMA), A1586

    CDMA 800 / 1700 / 1900 / 2100 - A1549 (CDMA), A1586

    3G bands

    HSDPA 850 / 900 / 1700 / 1900 / 2100 - A1549 (GSM), A1549 (CDMA), A1586

    CDMA2000 1xEV-DO - A1549 (CDMA), A1586

    TD-SCDMA - A1586

    4G bands

    LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 13(700), 17(700), 18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 29(700) - A1549 GSM, A1549 CDMA

    LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 13(700), 17(700), 18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 29(700), 38(2600), 39(1900), 40(2300), 41(2500) - A1586

    Speed

    HSPA 42.2/5.76 Mbps, LTE-A Cat4 150/50 Mbps, EV-DO Rev.A 3.1 Mbps

    Lumia 1020

    Network

    Technology

    GSM / HSPA / LTE

    2G bands

    GSM 850 / 900 / 1800 / 1900 - all versions

    3G bands

    HSDPA 850 / 900 / 1900 / 2100 - RM-875, RM-877

    HSDPA 850 / 900 / 1700 / 1900 / 2100 - RM-876

    4G bands

    LTE band 1(2100), 3(1800), 7(2600), 8(900), 20(800) - RM-875

    LTE band 2(1900), 4(1700/2100), 5(850), 17(700) - RM-877

    Speed

    HSPA 42.2/5.76 Mbps, LTE Cat3 100/50 Mbps

    Lumia 640 ELT

    Network

    Technology

    GSM / HSPA / LTE

    2G bands

    GSM 850 / 900 / 1800 / 1900

    3G bands

    HSDPA 850 / 900 / 2100

    HSDPA 850 / 1700(AWS) / 1900 / 2100 - T-Mobile

    4G bands

    LTE band 1(2100), 3(1800), 7(2600), 8(900), 20(800)

    LTE band 1(2100), 2(1900), 4(1700/2100), 5(850), 7(2600), 12(700), 17(700) - T-Mobile

    Speed

    HSPA 42.2/5.76 Mbps, LTE Cat4 150/50 Mbps

  • sweetpeach's avatar
    sweetpeach
    Bandwidth Buddy

    Maybe WiFi Calling could help you keep in touch? 😉 One of the best Tmo perks!

  • gramps28's avatar
    gramps28
    Router Royalty

    Do you know anyone else with Tmobile in that area?

    Those are all older phones just to make sure it's the coverage and not the phone.

  • Anonymous's avatar
    Anonymous

    Part of the problem is with your phones. None of the phones has 71. The iPhone 6 does not have band-12. I'm not sure about the Lumia 1020 because there are several models of that phone. I'm not saying that having newer phones would fix the issue right now, but it might help in a few months.

    Are you on some sort of family plan? Are the phones unlocked? If T-Mobile wasn't meeting my needs, I wouldn't hang around waiting for them to get better. You might consider switching to another carrier/MVNO. Cricket is pretty economical as long as you don't travel abroad very often. They use AT&T's signals.

  • Anonymous's avatar
    Anonymous

    Another example of T-Mobile's not paying adequate attention to smallish college towns that have an impact way out of proportion to their nominal populations.

    Whitewater, WI appears to be served by a single tower running only mid-band. US Cellular owns the band-12 license in that market and it will be mid-October before several OTA TV stations clear the band so that T-Mobile can deploy their 600 MHz (band-71) licenses.

    Have you tried roaming USCC there? What phones do you use?