Forum Discussion
connected with signal strength but no internet
I’ve had t mobile for 9 months now it’s been great up until 2 weeks ago. It’s saying I’m connected but the internet seems not to be working. The signal strength is always on 4 or 5. T mobile has sen...
I got mine back in Jan and woke up this morning to no internet. I power cycled everything and pulled up the app to check the signal strength. Got 3 bars and “good” and both LTE and 5G look great but no internet(even though the app claims there’s no problem with it).
Looking at the data logs the last activity was 12:45am. I’m hoping it’s just some oddness with the Sprint shutdown that happened last night but it’s a -really- bad time for it to be down(tonight is Stranger Things finale binge planned).
This morning I just assumed it was a temporary network glitch but I didn’t have time to contact support because I’m on a critical work project. I’m taking a break and thought I’d check in to see if others are having similar issues. I’m quite terrified to learn that you are having a long standing issue. I hope they figure yours out soon.
If I were at home, I’d temporarily change a device to point to a public DNS rather than t-mobiles to see if that was the issue. Have you tried that yet? https://developers.google.com/speed/public-dns/docs/using
