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SOS only at my new house and street
I just moved and when I checked the coverage map it said I should have full bars. After moving in I realized I have no bars in every room and it’s in SOS. When I called customer service they told me that a tower was probably down and to check back in 8 days! I can’t be without service for over a week. Also there are no tall buildings or hills/ mountains nearby. I am at a loss of what to do other than change from T-Mobile.
How to give positive feedback?
I had a call with customer service on May 25th, 2025 with a woman who gave me excellent service. I’m looking for a way to give her positive feedback. It was her first day on the job, and she really went above and beyond to not only resolve my issue but to tell me about the many many free perks that I get as a T-Mobile customer. Is there a way that I can tell her manager what an amazing job she did?
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