Forum Discussion
Call not coming through
My daughter has tried to call me from two different phones, her cell phone and a landline, and both phones tried to call me and the call wouldn’t even ring and just got straight to voicemail. She has...
What device/phone are you using? Did this start after an update to the devices firmware/software? Can you make outgoing calls? Is your device using a pSIM or an eSIM? If you are using a pSIM and it is older than 2 years. Call Support and request a replacent or pick up a replacement from your local T-Mobile store.
i have an iphone se 3rd generation. i believe it just started a few weeks ago. yes i can make outgoing calls. i think i have a psim.
