5G issue

Yeah, I get the same thing - where 5G works, it works well.  Over 500Mb in the upstairs bedroom.  But on the opposite side of our garage, it comes to a grinding halt.  Still has 2 bars, but latency and speed are nil until it (if ever) switches over to LTE.

That seems to be a big part of the problem, the signal is still strong enough but the data transmission gets stuck when on 5G, and it’s not tryna fall back to LTE so quickly.  The solution I’m using is to force my phone to LTE mode all the time.  Still get pretty good speeds (up to 150mbit)…

That still doesn’t solve the problem that I spent $800 on a new phone when my old phone I traded in worked better!  Can’t get the old phone, or my money back.  Still, I report ALL dead areas to CS through the Facebook messenger.  Service address, time of day, bars of service, speed test result (often it’s just a failure message).  This just isn’t at my house but many, many places I’ve been in several states.

Usually the answer I get is “We’re working on the tower upgrades in that area” or “There’s still a tower or few we are working on to get that area up.”

Still, I think they appreciate the updates.  What I don’t appreciate is the $800+ I am paying over 2 years after I traded my old phone in that was having no such issues.