Forum Discussion

Birdy530's avatar
Birdy530
Network Novice
3 months ago

2g My phone is not letting me click on 5 g keeps dropping calls I hate t mobile

My phone won't let me click 5G it's on 2G I hate T-Mobile

  • syaoran's avatar
    syaoran
    Transmission Titan

    What device are you using?  Did you purchase it from T-Mobile?  Have you tried a network reset on your device from within the settings?  Have you had a new SIM in the past couple of years to make sure your SIM supports the latest configuration for T-Mobile's network?