Forum Discussion
T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
In 2017, I signed up for a 55+ rate plan with the assurance that my monthly rate was price-locked for life. This incentive was a primary reason that I switched from AT&T to T-Mobile. Now, T-Mobile ...
Just wanted to provide an update and let you know that I just received an email from the Attorney General in the state in which I live (California) letting me know that they will be reaching out to T-Mobile on my behalf. While I’m not holding out a lot of hope that anything will change, I’m at the very least leaving no stone unturned in trying to get T-Mobile to honor their promise.
Also, earlier today I received a similar response from the BBB, asking if the complaint had been resolved. I told them it had not.
I’ll post additional info as I receive additional notifications.
